Jobs at Vax

[Part-time] Internal Resourcer at Vax

2012-05-04 15:02:26

Location: Birmingham, City Centre
URL: www.vax.co.uk

Description:

Overview:

Reporting to the HR advisor, you will take ownership of resourcing and recruitment co-ordination activities; as follows:

Recruitment:

Work closely with the HR Advisor to understand key requirements of job vacancies.

Take responsibility for the sourcing process for all roles:
- Identify the appropriate media for recruitment advertising, using creative solutions in order to maximise direct hiring.
- Assist with conducting market research to find and source talent.
- Attract high quality candidates and volumes required to meet resourcing objectives.
- Drive cost efficiencies by negotiating competitive rates with suppliers.

Write engaging job descriptions and adverts in line with corporate values.

Provide a visible and pro-active resourcing service, with regular progress updates.

Provide a compelling candidate experience through a professional approach and regular communication and feedback.

Work closely with HR Advisor to evaluate effectiveness of attraction strategy.

Champion the employee candidate referral programme.

Organise and attend graduate/undergraduate events, ensuring a high quality selection process.

Work alongside HR Advisor and HR Director to promote employment brand and employee value proposition.

Recruitment Co-ordination

Conduct initial CV sifting and phone screenings; briefing candidates with more information on the company and the role.

Take ownership for all candidates sourced directly (including website applications, internal referrals, responses to advertising or PR campaigns)

Create a ‘talent bank’

Ensure follow up with all candidates in a timely and efficient manner, according to high levels of service standard (including passing feedback during the process).

Ensure website is updated weekly with all available roles, manage applications and queries.

Follow up on CV feedback and suitability with various teams, and pass feedback on to candidates.

Coordinate interview and recruitment process.

Post Verbal Offer/Commencement

Ensure contact is maintained with candidate between offer and commencement.

Work closely with HR Administrator to ensure timely processing of new starter paperwork.

Conduct candidate review one month after start date to evaluate candidate experience and act upon feedback.

Person Specification

This role is critical to the company’s plans relating to growth and culture change – the right people need to be recruited within identified timeframes and Company communications need to be transformed.

The successful candidate will have:

A minimum of 2 years experience in Recruitment/Internal Sourcing.
Excellent verbal and written communication skills
Ability to take information and produce easy to understand copy for wider audiences.
Highly organised individual, able to effectively prioritise and meet deadlines
Results-orientated and ability to deliver to deadlines
Proficient with MS Office.

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[Full-time] Web Developer at Vax Limited

2012-04-11 14:16:05

Location: Birmingham, City Centre
Description:

A high end Ecommerce Company requires a Magento PHP Developer to join their team based in Birmingham. As an experienced Magento PHP Developer you will be play a crucial role in a number of major Projects to develop cutting edge eCommerce websites and applications using the latest applications and frameworks.The successful Magento PHP Developer joining the team will be responsible for developing cutting edge eCommerce websites and applications using the latest applications and frameworks.This is a pivotal role and PHP Developers interested in standing out, being recognized and have a chance to make a difference will relish this role.To join the team, you will ideally have over 5 years’ experience in PHP development with extensive experience of Magento, both utilising existing plugins and customising/creating additional features. Experience developing applications using MVC Frameworks is a must.Essential Skills & Experience * RECENT experience Developing using Magento is a must * Developing using an MVC (Zend,) Framework * Implementing multi-language websites * Object Oriented Programming essential * Developing eCommerce solutions on Magento (developing extensions, theme customization and implementation). Systems, Web Server & Database: o Linux, CentOS, RedHat Enterprise, Apache 2, IIS o MySQL, Microsoft SQL * Version control (SVN, Git) * Agile software development

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[Full-time] Territory Sales Manager - Scotland at Vax Limited

2012-03-28 17:43:06

Location: Birmingham, City Centre
Description:

Vax Commercial division has been running for 3 years and is continuing to establish itself within the market place. With a range of products developed to target the hotel, office and contract cleaning segments of the market we are expecting this business to grow to a substantial size within a short period of time as a direct result of your drive and impact.

FUNCTION OF ROLE:

The position will involve selling products and equipment into Schools, Local Authorities, Care Homes, Independent Hotels, Leisure Organisations and Cleaning Contractors along with a variety of “end users”, which requires excellent demonstration, presentation and closing skills. It also involves developing new customer sales, ensuring strong brand recognition throughout the UK.

The ideal candidate will have the ability to act on his/her own initiative, a confident self starter with a desire to succeed and will relish the opportunity to join a successful team that looks to significantly develop over the next three years.

This is a field based position, in which you will occasionally be required in the office. You are required to demonstrate the aptitude to learn and develop, comfortable with any presentation and be structured in your approach in realising new business opportunities. .

KEY RESPONSIBILITIES:

Seek new business opportunities in markets including LA’s, schools, hotels, leisure organisations, cleaning contractors and “end users”, as directed.

Offer periodic support with regional/national account activity/development to maximise sales volume.

Use initiative and engage in a significant amount of ‘cold calling’ and visiting of local cleaning environments.

Confident and proficient with “hands on” machine demonstrations along with supporting local site installation training, where required.

Build and maintain excellent trading relationships.

Provide weekly/monthly activity reports, as directed.

Any other activity as requested by management.

PERSON SPECIFICATION:

Passionate, driven, with a strong desire to succeed.
Presentable, confident with the ability to communicate clearly and succinctly.
Numerically and statistically proficient
Flexible and of a proactive nature
Comfortable and capable of demonstrating commercial cleaning machines
Results orientated, with an underlying desire to learn and develop.
Team Player

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[Full-time] Area Sales Manager - Scotland at Vax Limited

2012-03-28 16:23:37

Location:
Description:

Vax Commercial division has been running for 3 years and is continuing to establish itself within the market place. With a range of products developed to target the hotel, office and contract segments of the market we are expecting this business to grow to a substantial size within a short period of time as a direct result of your drive and impact.

FUNCTION OF ROLE:

The position will involve selling products and equipment into Local Authorities, Healthcare, Care Homes, Facilities Management, Contractors and to end users, which requires excellent demonstration, presentation and closing skills. It also involves developing new customer sales, ensuring strong brand recognition throughout the UK,

The ideal candidate will be very market aware, intelligent and confident with outstanding time management expertise and have exceptional sales, new business and account management abilities.

This is a field based position, in which you will occasionally be required in the office. You are required to have strong organisational skills, excellent reporting capabilities and be structured in your approach to your sales targeting.

KEY RESPONSIBILITIES:

Seek new business opportunities in markets including hotel, corporate, contract and wholesaler.

Establish and develop distributor relationships to maximise sales volume, whilst supporting any after sales program.

Use initiative and engage in a significant amount of ‘cold calling’ and visiting of local cleaning environments.

Sell and gain new listings on new product concepts supported by a compelling sales and marketing rationale.

Provide hands on installation training/demonstrations.

Build and maintain excellent account relationships.

Provide weekly/monthly activity reports.

Any other activity as requested by management.

PERSON SPECIFICATION:

Passionate, driven, professional and commercially astute
Able to demonstrate strong training, demonstrating and closing techniques
Numerically and statistically proficient
Flexible and of a proactive nature
Excellent influencing and negotiation skills
Proven track record of exceeding new business sales targets

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[Full-time] Key Account Manager - Commercial at Vax Limited

2012-03-23 16:00:42

Location: Birmingham, City Centre
Description:

OVERVIEW

Reporting to the Commercial General Manager you will take full responsibility for managing and developing a portfolio of Key Accounts within Vax Commercial. In addition you will be focused on achieving targeted business growth within new markets.

KEY RESPONSIBILITIES:

Manage a portfolio of high profile customer accounts, maintaining and building strategic relationships to ensure strong growth
Devise cohesive plans to achieve new business growth targets whilst ensuring channel management is maintained
Manage all aspects of account profitability, ensuring all targets for sales & margin are achieved.
Administer all aspects of customer relationships from managing existing business to capitalising on new opportunities.
Prepare and build strong business and promotional plans to achieve growth targets ensuring brand development is achieved.
Build and develop internal cross department relationships to ensure business and personal objectives are met.

PERSON SPECIFICATION:

Passionate, driven, professional and commercially astute
Excellent influencing and negotiation skills
Proactive and flexible in nature
Fully proficient in all MS applications
Exceptional numerical and statistical aptitude
Educated to degree level

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[Full-time] Key Account Manager - Consumables at Vax Limited

2012-03-23 16:00:42

Location: Birmingham, City Centre
Description:

OVERVIEW

Reporting to the Consumables General Manager you will take full responsibility for managing and developing a portfolio of Key Accounts within Vax Consumables. In addition you will be focused on achieving targeted business growth within new markets.

KEY RESPONSIBILITIES:

Manage a portfolio of high profile customer accounts, maintaining and building strategic relationships to ensure strong growth

Devise cohesive plans to achieve new business growth targets whilst ensuring channel management is maintained

Manage all aspects of account profitability, ensuring all targets for sales & margin are achieved.

Administer all aspects of customer relationships from managing existing business to capitalising on new opportunities.

Prepare and build strong business and promotional plans to achieve growth targets ensuring brand development is achieved.

Build and develop internal cross department relationships to ensure business and personal objectives are met.

PERSON SPECIFICATION:

Passionate, driven, professional and commercially astute
Excellent influencing and negotiation skills
Proactive and flexible in nature
Fully proficient in all MS applications
Exceptional numerical and statistical aptitude
Educated to degree level

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[Full-time] Customer Service Manager at Vax Limited

2012-03-22 10:39:54

Location: Droitwich, Worcestershire, United Kingdom
Description:

Overview:

Reporting to the Call Centre manager, you will lead, manage, motivate & develop a team of Customer Service Advisors (CSA’s) to deliver world class customer service and build customer advocacy. This role covers responsibility for management across a number of customer touchpoints, including inbound and outbound calls from consumers and retailers, letters and emails. You will lead projects & formulate strategic actions to meet and exceed business objectives.

Key Responsibilities Include

People

Management of team and individual performance & behaviours
Identify and implement continuous improvement of Key Performance Indicators (KPI’s)
Identify and deliver effective coaching, feedback & quality monitoring tools and techniques
Absence management
Effective, and consistent with Company policy, management of disciplinary & grievance process
Effective, and consistent with Company policy, management of conflict.
Effective and efficient management of customer complaints.
Accomplished at managing individual relationships within the business and team.
Key stakeholder management across business functions.
Training CSA’s on system & system updates
Regular & timely completion of performance reviews & appraisals
Identify & complete recruitment to ensure appropriate & optimum staffing levels
Promote & drive customer advocacy through each team member at every customer touch point
Efficient forecasting of call levels & scheduling resource to achieve required service Level Agreement (SLA)
Rotational duty floor management to ensure management of real time performance

Additional Responsibilities Include:

Project/process

Propose, implement & develop call centre polices and processes

Lead management of projects through to successful completion

Drive the call centre through to a customer centric culture

Effective Influencing and negation within the call centre, other company departments, and consumers

Management of cost within plan

Input to strategic bridge and associated action plans.

Analysis of reporting & data

Market analysis of relevant products and customer service

Keeping up to date with and introducing call centre methodologies through journals, meetings & attending courses

Identification and proposals for Revenue & profit generation

Input to presentations to The Board for new business proposals

Development and continuous review of feedback & complaints procedure for customers

Weekly reporting on people, processes, H&S, costs and quality

Mananging individuals and groups through the change process

Development and continuous review of call scripts.

Development of appropriate individuals for succession planning

Deputising for CCM in their absence

Responsibility for account management of customer service e.g. UPS, Argos, Currys, Comet etc.

Department point of contact – RTB & spares, Marketing, NPD, training, & finance

Completion of Training Needs Analysis

PERSON SPECIFICATION:

Personal characteristics:

Uses correct judgement to aid decision making

Demonstration of judgement, execution, drive and influence

Diplomacy & tact

Patience

Solution focussed

Problem solving

Resilient

Confident, flexible approach but fair management of people

Strong Coach

Qualifications:

Preferably educated to A-Level

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[Full-time] Designer Engineer at Vax Limited

2012-03-21 14:15:10

Location: Birmingham, City Centre
Description:

Vax is still one of the fastest-growing brands in UK floorcare but also firmly established as one of its market leaders. Our rapid growth has been achieved through a significant and successful programme of product development.

As part of our continued expansion we now have an opportunity for a Design Engineer to join our dynamic and growing team with a focus on shaping the next generation of floorcare products. This opportunity promises exposure to full product lifecycle, global brands and to work within an exciting and fast moving environment.

Ideally with 3+ years experience and looking for the next challenge, you will have spent your career to date designing and delivering predominately injection moulded products in a commercial environment. The ideal candidate will be able to demonstrate a passion for great surfacing, form, colour, texture and attention to detail. The role will require a blend of engineering and design experience and competence in ProE/Photoshop is a must.

Previous experience managing multiple projects from insight to implementation would be advantageous.

In return we offer a competitive salary and excellent benefits as well as a commitment to employee development and scope for career progression alongside the continued growth.

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[Full-time] Product Marketing Managers x 3 at Vax Limited

2012-03-21 13:48:23

Location: Birmingham, City Centre
Description:

Here at Vax, we are proud of our success. We have become not only the fastest-growing brand in floorcare but have also now established ourselves as the No 1 UK floor care provider by volume.

We live and breathe our brand values, and we’re in search of people who will fit with our philosophy; people who will help us drive our growth targets through continuous innovation and delivering demonstrable value in their roles. If you are someone who has high performance standards and shows heart and passion when interacting with your team, then read on …..

As our brand goes from strength to strength, we are looking to expand our Product Marketing team and have a Product Marketing Manager role available.

The successful candidate will become a category champion for a specific area within our business responsible for:

Managing new product launches

Daily management of existing portfolio

Developing, maintaining and communicating a clear product development plan to drive profitability and continue to grow market share

Producing business cases and gaining internal buy-in for new product concepts

Range rationalisation

Turning consumer insights into new product opportunities

Providing clear direction and support to internal functions on new product launches and existing products

Direct liaison with suppliers

The successful candidate will demonstrate:

Proven track record of managing product launches to deliver consumer benefits

Experience of managing product launches

Category / Portfolio management experience

Experience of working with external suppliers

Passion for Product Marketing and the importance of being consumer centric

Drive, creativity and ability to use initiative

Strong communication and interpersonal skills

Effective planning and time management skills

Strong negotiation and influencing skills

Commercially astute

Team player mentality

Competence in MS Windows especially Outlook, Word, Excel and PowerPoint

A degree in a Marketing discipline will strengthen your application, however other degree disciplines will be considered

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[Full-time] Customer Service Advisor at Vax Limited

2012-03-21 13:35:26

Location: Droitwich, Worcestershire, United Kingdom
Description:

Here at Vax, we are proud of our success. We have become not only the fastest-growing brand in floor care but have also now established ourselves as the No 1 UK floor care provider by volume.

We believe our customers are our greatest asset, and we are looking for outstanding individuals to help continue our tradition of quality customer service. As a Contact Centre Advisor, you’ll join a dynamic team who are proud to deliver world class customer service on our predominantly inbound call line. The main responsibility of the role is to provide an efficient and professional advisory service in line with individual and departmental service targets.

The success of everyone within the contact centre is measured by their ability to put our customers at the centre of their day. To do that in this role, you’ll need exceptional verbal and written communication skills coupled with fairly strong IT skills. Candidates will ideally have had previous call centre experience and a proven aptitude for dealing with complaints (however this is not essential), alongside the ability to work flexibly depending on what challenges you’re faced with.

You’ll help our customers get the best that Vax has to offer, and you’ll get the same in return. We’re not just talking about tangible benefits like bonus potential, private healthcare, contributory pension, and childcare vouchers. You’ll also enjoy a unique company spirit that believes in giving people the freedom to do a great job today and the support to reach their biggest ambitions in the future. As well as embarking on a successful career here you’ll have free parking and staff room facilities.

The successful candidate will receive related product knowledge and technical training where required.

Working Hours: – rotating shift pattern over 7 weeks

08:30-18:30 Mon-Fri 09:00-17:00 Sat-Sun

5 day week

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